Privacy Policy

PRIVACY POLICY

Veloce Planes

At Veloce Planes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information you provide when visiting custombuiltairplane.com, submitting a web form, requesting information, or otherwise communicating with Veloce Planes.
By using our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

When you contact us, complete a web form, request information, subscribe to updates, inquire about aircraft or investment opportunities, or otherwise communicate with us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Company name, if applicable
  • Country or location
  • Aircraft interests
  • Investment interests
  • Communication preferences
  • SMS/text message opt-in status
  • Information contained in your inquiries or messages
  • Any other information you voluntarily submit through our website or forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Website interactions
  • Cookies, pixels, and similar tracking technologies

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Respond to inquiries and requests
  • Contact you regarding information you requested
  • Provide information about Veloce Planes aircraft, products, services, or opportunities
  • Communicate with you about investment opportunities when specifically requested
  • Send newsletters, company updates, or marketing communications when you have opted in
  • Send SMS/text messages when you have provided the appropriate consent
  • Process and manage website form submissions
  • Maintain records of communications and requests
  • Improve our website, products, services, and user experience
  • Analyze website traffic and performance
  • Maintain website and information security
  • Detect or prevent fraud, abuse, or unauthorized activity
  • Comply with applicable laws and legal obligations

SMS/TEXT MESSAGE COMMUNICATIONS

SMS Program Description and Messaging Use Cases

Veloce Planes operates an SMS (short message service) and text messaging program to provide you with timely information, updates, and communications related to your inquiries and interests. This may include:

  • Responses to your inquiries and questions
  • Information about aircraft products and services
  • Updates about your requests or applications
  • Investment opportunity information (if requested)
  • Company news and updates
  • Time-sensitive notifications
  • Follow-up communications related to your inquiry
  • Marketing and promotional messages (only with explicit consent)

Consent and Opt-In Requirements

When you provide your mobile phone number through a Veloce Planes web form and affirmatively opt in to receive text messages, you are providing explicit, written consent to receive SMS/text communications from Veloce Planes at the phone number you provided.

IMPORTANT: Consent to receive SMS/text messages is NOT a condition of purchasing any product or service from Veloce Planes. Any SMS opt-in checkbox will be unchecked by default, and you must actively select it to provide consent.

Message Frequency and Rates Disclosure

Message Frequency: Message frequency may vary depending on your interactions with Veloce Planes and the type of messages you have consented to receive. You may receive multiple messages per week or as few as one message per month, depending on circumstances.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Message rates, data charges, and other fees are the responsibility of you and your mobile carrier. Veloce Planes does not charge additional fees for SMS communications, but your mobile carrier may charge you for incoming and outgoing SMS messages according to your wireless plan. Check with your mobile carrier for details on SMS rates and data charges.

Age Restriction: You must be at least 18 years old to opt into SMS communications from Veloce Planes.

Message Type Disclosure

Messages you may receive from Veloce Planes via SMS include:

  • Transactional messages (responses to your inquiries, confirmations)
  • Informational messages (updates on your request status)
  • Marketing and promotional messages (only if you opt in)
  • System notifications (urgent information or alerts)
  • Support messages (assistance or follow-up from Veloce Planes)

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message you receive from Veloce Planes. You may also reply HELP for assistance.

After you reply STOP to a message, you will receive a final confirmation message indicating that you have been unsubscribed from SMS communications. You will no longer receive SMS messages from Veloce Planes unless you subsequently opt in again.

Alternatively, you may contact Veloce Planes directly at +1 (773) 825-0837 or through our website to request removal from SMS communications.

Carrier Liability Disclaimer

VELOCE PLANES IS NOT LIABLE FOR ANY DELAYS OR FAILURES IN RECEIVING OR SENDING SMS MESSAGES OR FOR ANY ASSOCIATED CHARGES OR DAMAGES. SOME MOBILE CARRIERS MAY NOT SUPPORT OR DELIVER SMS MESSAGES, AND MESSAGE DELIVERY MAY BE SUBJECT TO DELAYS OR FAILURES OUTSIDE OF OUR CONTROL. Your mobile carrier is responsible for any message delivery failures, delays, or undelivered messages. Contact your mobile carrier with questions about message delivery or to report delivery issues.

SMS CONSENT AND NO-SHARING POLICY

CRITICAL NO-SHARING STATEMENT: Veloce Planes does NOT sell, rent, share, disclose, or transfer SMS opt-in information, mobile phone numbers, consent information, or any data associated with your SMS opt-in to third parties, affiliates, or any other parties for their marketing, promotional, or commercial purposes. Your SMS consent information is kept strictly confidential and is used only in connection with providing and supporting the SMS messaging service as described in this Privacy Policy.

Information obtained as part of the SMS consent process will be used only for purposes consistent with the consent provided by you and as necessary to provide, maintain, and support the SMS messaging service.

Service Provider Exception:

We may use service providers and third-party platforms that assist us in delivering SMS communications and operating our communications systems (such as SMS gateway providers or messaging service providers). These service providers may process SMS opt-in information and phone numbers only as necessary to provide services on our behalf and are contractually obligated not to use this information for their own marketing purposes or to disclose it to third parties.

WEB FORM OPT-IN REQUIREMENTS

When you submit a web form on our website, we may use the information you provide to respond to your request and communicate with you regarding the subject of your inquiry.

Providing a telephone number in a contact form does not automatically constitute consent to receive SMS marketing or promotional messages. Where SMS communications are requested, our web forms will clearly display:

  • An affirmative opt-in mechanism (a checkbox) that is NOT pre-checked
  • Clear consent language stating ‘I consent to receive SMS messages from Veloce Planes’
  • Business name: Veloce Planes
  • Message type information
  • Instructions on how to opt-out (Text STOP)
  • Statement that SMS consent is optional and not required to process your request
  • Links to this Privacy Policy and Terms of Service

Your SMS consent is completely voluntary and may be withdrawn at any time by following the opt-out instructions described in Section 3.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics technologies, and similar tools to:

  • Improve your browsing experience
  • Remember user preferences and settings
  • Understand how visitors interact with our website
  • Analyze website traffic and usage patterns
  • Measure website performance and effectiveness
  • Improve website functionality and features
  • Support advertising and marketing efforts

Types of Cookies:

  • Necessary cookies: Enable essential security and functionality features
  • Functional cookies: Support features like content sharing and user preferences
  • Analytical cookies: Track visitor behavior to improve our website
  • Advertisement cookies: Deliver personalized advertising based on your interests

You may control or disable cookies through your browser settings. Depending on your browser and device, you may also be able to delete previously stored cookies. Disabling certain cookies may affect the functionality or performance of portions of the website.

THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party service providers to help operate our business and website, including:

  • Website hosting providers
  • Website analytics providers
  • Email communication platforms
  • SMS communication providers
  • Customer relationship management (CRM) software
  • Form processing services
  • Cloud storage and hosting providers
  • Security and fraud-prevention services
  • Payment processing services

These providers may receive or process information only as reasonably necessary to perform services on our behalf and are expected to maintain appropriate protections for that information under written agreements.

IMPORTANT: As stated above in Section 4, SMS opt-in data and SMS consent information will NOT be shared with third parties or affiliates for their marketing or promotional purposes.

INVESTMENT INFORMATION

If you request information regarding investment opportunities, information you submit may be used for investor communications, responding to your request, evaluating inquiries, conducting due diligence, and compliance with applicable securities laws.

Submitting an inquiry does not establish an investor relationship, constitute an offer or solicitation, or guarantee investment eligibility. All investment information is treated with confidentiality and is subject to applicable securities regulations.

DATA SECURITY

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction. These measures may include:

  • Secure HTTPS connections for data transmission
  • Access controls and user authentication
  • Secure hosting and server infrastructure
  • Security monitoring and intrusion detection
  • Encryption of sensitive data
  • Regular security assessments and updates
  • Employee training on data protection
  • Other reasonable safeguards appropriate to the nature of the information we maintain

However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us. By using our website or submitting information to us, you acknowledge and accept this risk.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Respond to inquiries and provide requested communications
  • Maintain appropriate business records
  • Comply with legal or regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Protect our legal rights and the rights of others

When information is no longer reasonably necessary to retain, we may delete, anonymize, or otherwise dispose of it in accordance with applicable legal and regulatory requirements.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction or updating of inaccurate information
  • Request deletion or erasure of personal information
  • Withdraw consent where processing is based on consent
  • Opt out of marketing emails
  • Opt out of SMS/text messages
  • Object to or restrict certain processing activities
  • Request a copy of your personal information in a portable format
  • Ask questions about how your information is collected or used
  • Lodge a complaint with a data protection authority

Email Opt-Out

You may unsubscribe from marketing emails by using the unsubscribe link included in applicable email communications.

SMS Opt-Out

You may unsubscribe from SMS/text communications by replying STOP to a message or by contacting us directly at +1 (773) 825-0837.

Opting out of one type of communication does not necessarily opt you out of other communications. For example, opting out of SMS messages does not automatically unsubscribe you from email communications.

Updating or Deleting Information

You may contact Veloce Planes to request that your information be updated, corrected, or deleted where applicable. To submit such requests, please use the contact information provided at the end of this Privacy Policy.

CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

If we become aware that personal information has been collected from a child under 18 in violation of applicable requirements, we will take reasonable steps to delete it and verify that it is no longer retained in our systems.

EXTERNAL LINKS AND THIRD-PARTY WEBSITES

Our website may contain links to websites or services operated by third parties. Veloce Planes is not responsible for the privacy practices, security, content, or practices of third-party websites.

We encourage users to review the privacy policies of third-party websites before submitting personal information to them. Your use of third-party websites is subject to their terms, conditions, and privacy policies, not this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, legal requirements, or services. Changes will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, your personal information, your SMS communications, or if you would like to exercise an applicable privacy right, please contact Veloce Planes using the contact information below:

Veloce Planes

Phone: +1 (773) 825-0837

Website: custombuiltairplane.com

Email: Contact us through our website contact form

For more information, please visit our Terms of Service and other policies on our website.